About
Xavier Herman
Digital and AI transformation consultant for SMEs. Founder of XH Consulting and eXperienceHacking.
Xavier Herman helps owners of companies of 10 to 50 people decide where artificial intelligence pays off in their business, and where it does not, with the AI Blueprint.
Before that, he led digital transformation on the agency side, for Audi, Nike, Nestlé, Nissan, Canal+ and Club Med (A2X, sold in 1999; Kick Your App, sold in 2014), then from the inside, as head of digital at Caudalie, Derichebourg Multiservices and Colibee. In 2024 and 2025, he was an investor and Key Partner Manager at Probabl, the company built around scikit-learn.
Track record
Most of this happened before anyone called it AI.
Every one of these was somebody’s transformation programme with real budget behind it. I’ve sat with the numbers afterwards.
- Exits
- 3
- Companies founded
- 5
- Client projects
- 50+
Exits: A2X to Infoflash, 1999 · ScrOOn to BlackBerry, 2013 · Kick Your App to CHANGE, 2014
1995–96The web awakening+
I left audiovisual, where my career was just beginning, to code my first websites, help SMEs get online and train them on the web and email.
1997–99The first agency+
A2X: early interactive work for Audi, Nike, Atis Real and Pago SA. Sold to Infoflash, 1999.
2000–07New York, Stockholm, Baracoda+
Business and tech at Ukibi in New York, then Icon Medialab in Stockholm. From 2002, co-founding team at Baracoda, leading consumer marketing for Bluetooth and connected devices.
2008XH Consulting+
The digital marketing and transformation consultancy I founded in 2008, and the company I still operate through today.
2008–14Kick Your App+
Mobile for Nissan, Canal+, Club Med and Nestlé: 30+ projects and two software products. Sold to CHANGE, 2014.
2015–20Interim C-level+
Running transformation from the inside: Global Head of Digital at Caudalie, Chief Digital Officer at Derichebourg Multiservices, Marketing & Digital Director at Colibee.
2020–23Highdev+
Partner, Digital Transformation: built and led the Digital Transformation practice for this executive search and advisory firm, addressing clients’ digital-transformation talent and recruitment needs.
2024–25:probabl.+
Early investor and Key Partner Manager for 18 months, structuring a business model around scikit-learn. €18M seed round in 2025.
2026eXperienceHacking+
Helping SMEs and independents use generative AI, without the alarmism or the empty promises.
Clients
Where the method was perfected.
These were the clients. I built the method on groups this size. None of them is the company I’m describing on this page. They’re the top of the range, not the bottom of it.
- Atlantic
- Audi
- Canal+
- Carbase
- Caudalie
- Club Med
- Colibee
- Derichebourg
- Kingfisher
- Klee Commerce
- Kolibree
- Nestlé
- Nike
- Nissan
- P&G Oral Care
- Prisma
- Probabl
- Publicis
- Scaleway
- Smartshopper
They trusted me throughout my entrepreneurial, consulting, and transition journeys.
Recommendations
What clients and colleagues say.
Recommendations written in French are shown in our translation.
“The AI Blueprint led by Xavier allowed us to pragmatically clarify a central operational challenge for one of our consumer brands: accelerating and streamlining restocking across our 600 points of sale. Xavier quickly grasped the specifics of our business model—the complexity of in-store stock checking, Excel and paper orders, the limitations of RFID or computer vision approaches—and was able to turn a broad initial topic into concrete, structured, and prioritized initiatives. His approach, combining business analysis, feasibility testing, and deployment scenarios, gives us a solid foundation today to decide on our next investments. We particularly appreciated his ability to challenge initial assumptions, distinguish immediately actionable solutions from more ambitious projects, and communicate seamlessly with both operations and technology teams.”
“I recently had the chance to work with Xavier on Smart Shopper’s digital transformation. Before meeting him, I told myself ’this isn’t for me’… how could a communications agency benefit from expertise like his? Then his diagnosis landed like a revelation: on B2B marketing and selling our services, we simply weren’t equipped! Bottom line: advice that was more than useful, for a clear plan of action within our reach. Precise, a great teacher, sharp — Xavier put us on the track to a turnaround and brought a new commercial-performance logic to the agency. Honestly, stop saying ’this isn’t for me’ the next time someone talks to you about consulting for these topics. I recommend him without reservation.”
“A second very positive experience with Xavier. His grasp of technology and marketing, and of applying technology within marketing, is helping us with Carbase’s transformation. His advice, his foresight, his pragmatism, and his ability to explain things clearly all make Xavier an outstanding professional who is a pleasure to work with.”
“I had the chance to get to know Xavier through my role as program manager at Station F. Xavier spoke to us about remote-work issues in a very particular context (Covid-19), and I want to thank him for how relevant his input was. Very professional and a good listener — I hope to have the chance to work with him again on other topics.”
“Xavier held the position of Marketing & Product head for Colibee for the last two years. He provided us with the digital and marketing insights we needed to accelerate our strategic journey. Xavier’s main strengths: digital marketing expertise, business acumen, creativity. It’s also genuinely a pleasure to work with him. Thank you.”
“Xavier struck me with his pragmatism and his sharp knowledge and understanding of today’s marketing challenges. It was a real pleasure working with him.”
“A sharp strategist, with excellent flexibility in setting up and supporting the company’s digital shift. Very strong (hi-)tech skills that let him carry off delicate change-management and upskilling work.”
“Xavier worked as a freelancer for my mobile agency. The outcome of his work was outstanding. He is one of the very few who understands extremely well technology, innovation and marketing! And the cherry on the cake is that my team liked working with him more than with any other freelancers!”
“Xavier has always been an excellent professional with a very precise command of his files. He also has a strong ability to innovate and bring in new techniques and know-how, which let us run highly effective e-marketing campaigns together — strong visibility, the right target, strong ROI. And beyond that, he’s reliable… over the long run.”
“Working with Xavier was a great experience. Xavier is really an expert in managing all the marketing aspects of a technology company, from market analysis and positioning to communication strategy. I also appreciated his creative skills.”
Speaking
Conferences, seminars and workshops.
These interventions adapt to your context: in person, remotely, or in a hybrid format.
Adoption and practical workshops
Understanding AI for operational and non-technical teams: overcoming barriers, presenting the tools, mastering the basics, and deploying micro-automations in guided workshops for immediate productivity gains.
Strategic executive committee seminars
Supporting leadership teams with a strategic view of AI: operational challenges, opportunities, and the real costs of AI deployed at company scale.
Conferences, panels and media
How AI disrupts organisations in SMEs, digital revolutions and their impact on society, and why I advocate for sovereign European technology.
Selected references
- MEDEF Digital University“Data as a catalyst for product-service convergence”: how services disrupt traditional industry models and support re-industrialisation.
- Le Figaro / MC Factory roundtable“Disrupting commerce”: renewing the retail and e-commerce sales dialogue and personalising the buying experience.
- Podcast “Le temps de la transformation”A series of 8 executive testimonials on major transformations: in 15 minutes, their context, their actions and what they took away.
Writing
Articles published on eXperienceHacking.
Want to know where AI pays off in your business?
That’s the question the AI Blueprint answers, before you commit any budget.